Your satisfaction matters to us. Please read our Refund & Returns Policy carefully before making a return request.

Return Policy

We accept returns within 5 working days of receiving your order.

To be eligible:

• • Items must be unworn or unused, with tags and original packaging

• • You must provide a receipt or proof of purchase

Start a Return by contacting us at +94 77 310 3101 (call or WhatsApp).
Return Address:

287/3D,
Gamunu Mawatha,
Kotuwegoda, Rajagiriya,
Sri Lanka

Note: Items returned without prior approval will not be accepted.

Damaged or Incorrect Items

Inspect your items upon delivery. If your order is:

• • Damaged or defective

• • Incorrect item sent

Please contact us immediately so we can evaluate and resolve the issue.

Items Not Eligible for Return

We do not accept returns for:

• • Custom or personalised products

• • Personal care or hygiene items

• • Free Items

• • Items purchased on sale or clearance

• • Gift cards

Exchange Policy

For exchanges:

1. 1. Return your original item (following the return steps)

1. 1. Once approved, place a new order separately

Refund Policy

After receiving and inspecting your return, we will notify you of refund approval.

• • If approved, the refund will be issued to your original payment method

• • Allow up to 10 business days for processing

• • Bank or card providers may take additional time to reflect the refund

If more than 15 business days have passed since your return was approved, contact us at info@saleslk.com.